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How to: Live Website testing

Ianina avatar
Written by Ianina
Updated over a week ago

The Live Website block lets you test anything that’s already published online — any webpage or website, as well as prototypes in tools like ProtoPie, Pixso, and any other publicly accessible resource.

What is live website testing used for?

Participants simply open the website you provide, complete the task (for example, find a button or remember some information), and then return to the test to continue.

The Live Website block helps you:

01 Evaluate how successfully users complete tasks on a real website

02 Assess the usability of specific user flows

03 Observe real user behavior through session screen recordings

04 Collect detailed feedback about missing elements or confusing parts of the interface

05 Identify common navigation issues and UX pain points

Use Cases & Examples

Finding Information / Navigation Check

Goal: Understand how users navigate your site and how easily they can locate key information.

Instruction example:

“Go to the website and try to find the pricing information for product X.”

Based on time spent and session recordings, you can see where users get stuck and ask follow-up questions afterward.

First Impressions / First Reaction Testing

Goal: Evaluate how quickly users grasp the purpose of your product or site.

Instruction example:

“Visit the website and explore the homepage. Then return to the test and answer: what do you think this website offers?”

A standard Question block works great right after the Live Website task to capture these impressions.

How to run live website testing in Wynde?

You only need:

  • A link to the website you want participants to explore

  • A clear task or scenario

  • A short task description with any additional details

Recording & device limitations

If you’re using your own respondents (via link)

💻 Desktop

Camera, microphone, and screen can be recorded, no restrictions

📱 Mobile

Camera and screen cannot be recorded, audio recording only

If you’re using our respondent panels

Standard Audience

💻 Desktop

Full recording: camera, screen, and microphone

📱 Mobile

Audio only, camera and screen not available

Quick Audience (Russian Federation)

💻 Desktop

Screen recording only, no camera or microphone

📱 Mobile

No camera, no screen, no audio. Only quantitative metrics


What is in the live website testing report?

The report includes:

01 Task completion statistics: how many participants completed or abandoned the task

02 Timing analytics: average and median task completion time

03 Screen recordings (if enabled and supported by the respondent type):

  • Specific audience

  • Your own link-based audience

  • Standard panel audience

The real power of the Live Website block lies in qualitative research — screen recordings reveal how users actually interact with your product, where they hesitate, and which steps cause confusion.

Tips & tricks

01 Testing non-Figma prototypes

You can test prototypes built in tools like ProtoPie or Pixso. Just include the public link — participants will open the prototype in their browser and follow the scenario.

Note: tracking will be less detailed than with native Figma Prototype blocks.

Tip: Make sure the link is public and doesn’t require login.


02 Asynchronous qualitative interviews

You can use live testing as an async interview format. Add a link to a document with questions and ask participants to think out loud while answering.

You’ll get a video where the user reflects, comments, and performs actions simultaneously.


03 Test not just interfaces, but entire processes

Live testing is great for evaluating long user flows. For example:

Finding the right plan → comparing options → attempting to sign up (without entering personal data).

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