The Live Website block lets you test anything that’s already published online — any webpage or website, as well as prototypes in tools like ProtoPie, Pixso, and any other publicly accessible resource.
What is live website testing used for?
What is live website testing used for?
Participants simply open the website you provide, complete the task (for example, find a button or remember some information), and then return to the test to continue.
The Live Website block helps you:
01 Evaluate how successfully users complete tasks on a real website
02 Assess the usability of specific user flows
03 Observe real user behavior through session screen recordings
04 Collect detailed feedback about missing elements or confusing parts of the interface
05 Identify common navigation issues and UX pain points
Use Cases & Examples
Finding Information / Navigation Check
Goal: Understand how users navigate your site and how easily they can locate key information.
Instruction example:
“Go to the website and try to find the pricing information for product X.”
Based on time spent and session recordings, you can see where users get stuck and ask follow-up questions afterward.
First Impressions / First Reaction Testing
Goal: Evaluate how quickly users grasp the purpose of your product or site.
Instruction example:
“Visit the website and explore the homepage. Then return to the test and answer: what do you think this website offers?”
A standard Question block works great right after the Live Website task to capture these impressions.
Recording & device limitations
Recording & device limitations
If you’re using your own respondents (via link)
💻 Desktop
Camera, microphone, and screen can be recorded, no restrictions
📱 Mobile
Camera and screen cannot be recorded, audio recording only
If you’re using our respondent panels
Standard Audience
💻 Desktop
Full recording: camera, screen, and microphone
📱 Mobile
Audio only, camera and screen not available
Quick Audience (Russian Federation)
💻 Desktop
Screen recording only, no camera or microphone
📱 Mobile
No camera, no screen, no audio. Only quantitative metrics
What is in the live website testing report?
What is in the live website testing report?
The report includes:
01 Task completion statistics: how many participants completed or abandoned the task
02 Timing analytics: average and median task completion time
03 Screen recordings (if enabled and supported by the respondent type):
Specific audience
Your own link-based audience
Standard panel audience
The real power of the Live Website block lies in qualitative research — screen recordings reveal how users actually interact with your product, where they hesitate, and which steps cause confusion.
Tips & tricks
Tips & tricks
01 Testing non-Figma prototypes
You can test prototypes built in tools like ProtoPie or Pixso. Just include the public link — participants will open the prototype in their browser and follow the scenario.
Note: tracking will be less detailed than with native Figma Prototype blocks.
Tip: Make sure the link is public and doesn’t require login.
02 Asynchronous qualitative interviews
You can use live testing as an async interview format. Add a link to a document with questions and ask participants to think out loud while answering.
You’ll get a video where the user reflects, comments, and performs actions simultaneously.
03 Test not just interfaces, but entire processes
Live testing is great for evaluating long user flows. For example:
Finding the right plan → comparing options → attempting to sign up (without entering personal data).



